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AK_93
Level 1

Superannuation Payments Question

Hello

 

I have a client based in NZ who are looking to employee an Australian based sales person and need a superannuation payment solution that can work from NZ.

 

Are there tripping points that may be an issue for an overseas based finance team to be aware of with QBO Beam super payments? For example, Xero and MYOB require an SMS authentication code to process payments and they don't support international mobile numbers. 

 

Thank you

3 Comments 3
Heide DC
QuickBooks Team

Superannuation Payments Question

I've got some information to share about managing Superannuation payments in QuickBooks, @AK_93.As QuickBooks, and Beam's integration automates superannuation payments intended for Australia only, setting up superannuation operations outside the region isn't possible.

 

When considering tripping points, there are several important factors to keep in mind:

 

  • Legal Compliance: Superannuation regulations are stringent and specific. An overseas team must ensure full compliance with Australian laws, which might require a deeper understanding or consultation with Australian financial legal services.
  • Currency Exchange and Transaction Costs: Managing payments from a different currency (NZD to AUD) can introduce complexities such as exchange rates and international transaction fees.

To calrify things completely, it's best to get in touch with Beam support. They can provide more information about this and might offer alternative solutions.

 

In case you're interested to see how to make automated super payments, you can visit this guide for more insights: Start creating automated super payments.

 

We prioritize assisting you with any clarification you may encounter about Superannuation payments. If there's anything specific we can help with, please let us know below. We're eager to provide the support you need.

AK_93
Level 1

Superannuation Payments Question

@Heide DC I think you may have misinterpreted my question slightly. The client is simply looking for a superannuation solution to deal with Australian employees and hence comply with Super regulations, the client's finance team (i.e the people who will need to operate the system and make the payments) are based in head office in NZ. There is an Australian bank account so no FX issues to speak of. 

 

My question is simply - are there any features of how QBO or Beam operates that would prevent someone overseas from being able to make super automated payments for Australian employees? (such as the example in my original post where MYOB & Xero need SMS authentication that wont accept an NZ phone number). I can't see anything obvious in the instructions however I though best to clarify before proceeding.

Heide DC
QuickBooks Team

Superannuation Payments Question

I truly appreciate your effort in revisiting this thread and providing additional insights to shed light on the current situation, AK_93.

 

There should be no problem if your client complies with the relevant rules and regulations and has all the necessary details set up correctly.

 

QuickBooks Online (QBO) and Beam are designed to facilitate superannuation payments for Australian employees, and they don't appear to have restrictions that would prevent someone overseas from managing these payments, provided the system is configured properly.

 

For example:

 

Beam integrates directly with QuickBooks Payroll, allowing automated super payments without needing an external portal.
Payments can be made via various methods like BPay, EFT, or direct debit, and the system supports tracking and compliance with Australian regulations.

 

However, it's worth confirming whether the authentication process, like SMS codes requires an Australian phone number. From the documentation, there’s no explicit mention of such a restriction, but it’s always a good idea to double-check with  Beam support to ensure smooth operation.

 

Moreover, you can create, view, and run reports using Beam in QuickBooks Online to see and manage your Super Payments.

 

Thank you once again, AK_93, for your continued engagement. I hope this provides the clarity you were seeking, and I'll be around to answer any queries you have.