We have installed a MA000120 award for this client. But i could not get the pay category on it? "Children's services employee level 3.3 after 2 years" How do i get this?

Hello info652,

Thanks for taking the time to post in the Community space.

While you can enter the details of the award from the payroll settings, I'd still suggest contacting the KeyPay Support. They can guide you and assist you further with the setup and the correct category to use.

I've also added our page about matching payroll in QuickBooks Online for your reference.

Please know that you can always come back in this thread anytime if you have questions. I'll be around to help. Cheers!