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slade-transport
Level 1

Why is Super still being paid at 9.5% instead of 10% for Payroll being paid today?

 
3 Comments 3
Kristian_S
QuickBooks Team

Why is Super still being paid at 9.5% instead of 10% for Payroll being paid today?

Hi slade-transport,

 

Thank you for bringing out attention to this.

 

We are currently aware that super is still being paid at the old rate of 9.5% instead of the new rate of 10%.

 

Our engineers are currently working on it and have raised an investigation to implement a fix and resolve this issue for our customers. 

 

I will return to this community thread and provide an update when it becomes available but for the moment we appreciate the patience as we work through to fix this.

 

Kristian. 

Jade12
Level 1

Why is Super still being paid at 9.5% instead of 10% for Payroll being paid today?

When is this issue going to be fixed?

Nona_O
QuickBooks Team

Why is Super still being paid at 9.5% instead of 10% for Payroll being paid today?

Hi Jade12,


Thank you for reaching out to us.

 

We have an ongoing investigation regarding this issue and our engineers are working on a fix to get this resolve. We appreciate your patience and rest assured we provide an update as soon as the fix has been implemented.

 

Nona