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Hi Maariyah,
Welcome to the Community. Thanks for choosing QuickBooks.
You can choose the balance forward, open item and transaction statement in QuickBooks Online (QBO). Let me guide you on how to create them.
I have attached screenshots for your visual guide.
When credit is applied to a transaction, it will show on
At this time, removing credit on your statement isn't an option. However, you can click the Apps menu on the left pane or go to the app center to search for an app that can work with your business needs.
Please go over on this article for your reference if you want to customise your statements: Create And View Customer Statements.
If you have any other concerns, please let us know. We're always right here to help you
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