Hi there, @juara-singapore-.
I understand how crucial it is to reconcile your account, and I'm here to help you resolve this matter.
Typically, you should be able to select the Start Reconciling button. Since there isn't any response from the system, we can perform some troubleshooting steps to fix this.
There are instances when the browser is full of commonly used page resources, which results in errors or odd behavior. Let's use a different or private browser to view your account. You can use any of these shortcut keys to access one:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N.
Then, reconcile your account. Once it's successful, go back to your usual browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks. Also, an alternative way is to use other compatible browsers.
I'm including this link to help regularly review your accounts in QuickBooks: Learn the reconcile workflow in QuickBooks. This resource will guide you to ensure that the amounts match your real-life bank and credit card statements.
If you have additional concerns about reconciling your account, please don't hesitate to reply to this thread. I'm here to assist in managing them in QBO.
