When invoicing a customer, there are multiple sales tax options to choose from, including ones that I have not added. The extra options are confusing my accountant.

koi-hqfin-gmail- · ‎July 02, 2023

I have added in my own sales tax rates (GST) under tax settings. But when I am invoicing my customer or being billed by my vendor, there are multiple GST rates which were not added by me. They aren't even part of the inactive tax rates. This is confusing the **** out of my accountant. Is there a fix to not show all these "extra" GST rates?

MariaSoledadG · ‎July 02, 2023

I'll guide you on how can turn off these sales tax rates, Koi.

I can see that having multiple tax rates showing may look complex and confusing especially when you select a rate when creating an invoice.

In QuickBooks Online (QBO), you can inactivate the rates on the tax settings so it will only show the rate that you want to use. To do so, follow the steps below:

Go to the Taxes menu.
Click the Edit GST drop-down, then select Edit rates.

Once done, it will now show only the active tax rates. I've added a screenshot:

Additionally, QuickBooks tracks your payment due dates in one place so you can avoid late returns and extra fees. Learn how to e-file your return on your tax agency's website. I've added this article for more information: File GST Return And Record Tax Payments In QuickBooks Online.

Leave your comment below if you have any questions about taxes. Remember, I'm always right here to help you all the time.

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When invoicing a customer, there are multiple sales tax options to choose from, including ones that I have not added. The extra options are confusing my accountant.

When invoicing a customer, there are multiple sales tax options to choose from, including ones that I have not added. The extra options are confusing my accountant.