Which subscription plan allows recording of gst payment. My current simple start plan cannot do it allow it allows report and filing of gst.

Thanks for posting in the Community, @leslie69. Let me add the information about recording GST payments in QuickBooks Online (QBO). 

Subscription plan that allows the recording of GST payments are QuickBooks Online Essentials, QuickBooks Online Plus, and QuickBooks Online Simple Start. 

However, before recording the GST payments, factors to be considered first are reviewing what you owe and filing your return with the correct tax agency. After that, we can now proceed with recording your GST payments. 

Here's how:

1. Go to Taxes.
2. In the Returns tab, under Filed returns, find the return you just filed, then select Record payment.
3. Under Payment Type, then choose Payment.
4. Add these payment details:
   • Bank account
   • Payment date
   • Payment amount
   • Memo (optional)
5. Select Save.

You can see your payment details under the Payments tab.

Lastly, the final factor is checking your filing status. I've added this article for you to learn how to file your GST return and record your GST payment in QuickBooks Online: File your GST return and record GST payments in QuickBooks Online.

Furthermore, I've included this article, which shows how we can run a GST Detail Report in QuickBooks Online: GST Detail Report.

I'll leave the thread open if you need additional assistance managing your taxes and any QuickBooks-related queries. I'm always available 24/7. Stay safe. 

Thanks for the reply. I have done step 1 to 4 that you have mentioned, but when I clicked save, the system prompted this error message : We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription. (code: "-16972"). Attached screen shot FYI.

Thank you for following the steps provided by my colleague and for providing the screenshot, @leslie69. Let me route you to our support team to get the help you need.

Since you encountered an error message after following the steps above, the best course of action is to contact our support team for further assistance. Our specialists possess the necessary expertise and tools to help you resolve the issue.

To speak with a live representative, you can follow these steps:

1. Log in to your QuickBooks Online Company.
2. Click on the Help button at the top of the page.
3. Choose the Search tab, then click Contact us.
4. Type in your concern, and click Continue.
5. Under Callback, click Have us call you button. This will route you to enter your details.
6. After that, select Get a call.
7. You will now be added to the queue and wait for us to call you.

Additionally, you can run a GST detail report to get a list of transactions included in each box on the GST return.

Please let us know if you have any further concerns regarding your GST. We are here to assist you in any way we can.

I have recently subscribed to the Simple Start plan and encountered this problem too.  Is there any solution to this?

Hi there, ngohbt. I'll ensure you have the appropriate information concerning the recording of GST payments in your QuickBooks Online (QBO) Simple Start plan.

Recording GST payments is unavailable with the QBO Simple Start plan. However, I recommend upgrading to either the QuickBooks Online Essentials or Plus plans, which do support the recording of GST payments. These plans offer enhanced functionalities to meet your needs for more detailed financial management.

Additionally, I am providing you with this article to assist you in setting up and utilizing the GST feature in QuickBooks Online: Set up and use GST in QuickBooks Online.

For future reference, you can also visit these resources to help you file and manage your GST payments in QuickBooks Online:

• File your GST return and record GST payments in QuickBooks Online.
• Manage GST payments in QuickBooks Online.

Our team is poised to support your journey. Don't hesitate to ask more questions regarding recording your GST payments. We are on standby and ready to assist you at a moment's notice. Wishing you a prosperous financial year ahead!