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Discover the updated GST rates in QuickBooks Online Singapore Find out more
leslie69
Level 1

Which subscription plan allows recording of gst payment. My current simple start plan cannot do it allow it allows report and filing of gst.

 
3 Comments 3
MAnneJ
QuickBooks Team

Which subscription plan allows recording of gst payment. My current simple start plan cannot do it allow it allows report and filing of gst.

Thanks for posting in the Community, @leslie69. Let me add the information about recording GST payments in QuickBooks Online (QBO). 

 

Subscription plan that allows the recording of GST payments are QuickBooks Online Essentials, QuickBooks Online Plus, and QuickBooks Online Simple Start. 

 

However, before recording the GST payments, factors to be considered first are reviewing what you owe and filing your return with the correct tax agency. After that, we can now proceed with recording your GST payments. 

 

Here's how:

 

  1. Go to Taxes.
  2. In the Returns tab, under Filed returns, find the return you just filed, then select Record payment.
  3. Under Payment Type, then choose Payment.
  4. Add these payment details:
    • Bank account
    • Payment date
    • Payment amount
    • Memo (optional)
  5. Select Save.

 

You can see your payment details under the Payments tab.

 

Lastly, the final factor is checking your filing status. I've added this article for you to learn how to file your GST return and record your GST payment in QuickBooks Online: File your GST return and record GST payments in QuickBooks Online.

 

Furthermore, I've included this article, which shows how we can run a GST Detail Report in QuickBooks Online: GST Detail Report.

 

I'll leave the thread open if you need additional assistance managing your taxes and any QuickBooks-related queries. I'm always available 24/7. Stay safe. 

leslie69
Level 1

Which subscription plan allows recording of gst payment. My current simple start plan cannot do it allow it allows report and filing of gst.

Thanks for the reply. I have done step 1 to 4 that you have mentioned, but when I clicked save, the system prompted this error message : We're sorry. This feature is not included in your QuickBooks Online Simple Start subscription. (code: "-16972"). Attached screen shot FYI.

JanbonN
QuickBooks Team

Which subscription plan allows recording of gst payment. My current simple start plan cannot do it allow it allows report and filing of gst.

Thank you for following the steps provided by my colleague and for providing the screenshot, @leslie69. Let me route you to our support team to get the help you need.

 

Since you encountered an error message after following the steps above, the best course of action is to contact our support team for further assistance. Our specialists possess the necessary expertise and tools to help you resolve the issue.

 

To speak with a live representative, you can follow these steps:

 

  1. Log in to your QuickBooks Online Company.
  2. Click on the Help button at the top of the page.
  3. Choose the Search tab, then click Contact us.
  4. Type in your concern, and click Continue.
  5. Under Callback, click Have us call you button. This will route you to enter your details.
  6. After that, select Get a call.
  7. You will now be added to the queue and wait for us to call you.

 

Additionally, you can run a GST detail report to get a list of transactions included in each box on the GST return.

 

Please let us know if you have any further concerns regarding your GST. We are here to assist you in any way we can.