Thanks for coming here, chinhuei-lee.
While you can use the default template of delivery note available, the option to customize it is currently unavailable in QuickBooks Online (QBO),
Being able to customize delivery notes would be a great feature when added in the product. To ensure your voice is heard, I'll gladly share this idea with our developers
In the meantime, if you'd like to print a delivery note, you can follow these steps:
- Go to Sales, then choose Customers.
- Click to open the customer's profile, then go to the Transaction List tab.
- Choose an invoice.
- Select Batch actions, then click Print delivery note.
- Click the Print icon, then click the Print button.
While this feature is not yet available, I encourage you to visit our QuickBooks Blog. From there we share product improvements and future developments of the product.
Let me know if you have any follow-ups or other questions. I'm always here to help. Wishing you a good one.