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Hi evelyn6,
Welcome to Community.
You can create a journal entry to record your opening balance. Let me guide you how.
Please refer to this article for more information about: What to do if you didn't enter an opening balance in QuickBooks Online.
You can also this article about fixing beginning balance issues if you've reconciled the account in the past for additional reference.
Please tag me in this thread if you have other questions. I'd be sure to jump in anytime. Good day.
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