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wylimousineservi
Level 1

I couldn't edit my invoice

 
1 Comment 1
JoanaC
QuickBooks Team

I couldn't edit my invoice

Thank you for posting here in the QuickBooks Community, Wylimousine. Let me share some steps so that you can edit your invoice.

 

Before we can proceed, may I ask if you have encountered any errors when you've tried editing your invoice? If there's no error, I suggest using a private window that doesn't store files. Browsers use cache and cookies to load web pages faster.

 

To open an incognito window, you can refer to these keyboard shortcuts:

 

  • Google Chrome: Press Crtl+Shift+P
  • Microsoft Edge & Mozilla Firefox: Crtl+Shift+N
  • Safari: Press Command+Shift+N

 

If you still have the same result, I suggest utilizing another supported browser. It will help us identify if the issue is specific to your current browser.

 

After doing this troubleshooting and now able to edit your invoice, consider returning to your regular browser and clearing its cache and cookies.

 

Moreover, let me share these articles to learn more about recording and sending reminders:

 

Keep me posted if you still have questions about your invoices. Have a great day, and take care always.