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Welcome to QuickBooks Community, user46694.
Once you exclude a transaction, it shouldn’t appear in the register or reports. Instead, you can see them in the Excluded section. We can perform some troubleshooting steps to see if this is due to a browser error.
Let's start by using an incognito window and see if the excluded transactions still show. Here are some of the keyboard shortcuts:
Also, let's clear the cache since it causes issues in QuickBooks Online. Lastly, make sure that you're using a supported and up-to-date browser.
I've added some articles you'll want to browse. These will show you more info on how to handle the download transactions:
Comment below if you have more questions. We'll respond as soon as we can!
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