We can help you with your billing issue, Info_sg. We have to know more about it, though.
Can you provide us with more details? Or, are you trying to update the billing info?
If you're referring to the latter, I'll share the article for the detailed steps.
Also, you can directly reach out to our customer care support so an agent can pull up your account and check your billing. Here's how:
- Click Help or the Question mark icon in QuickBooks Online.
- Select Contact Us.
- Enter "Billing issue" in the description field, then click Let's talk.
- Select Start an email.
Drop by anytime if you have other concerns. We're open 24/7 to help you.