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randolph-integra
Level 1

Can we connect to DBS ideal to access corporate accounts?

 
16 Comments 16
Kristine Mae
Moderator

Can we connect to DBS ideal to access corporate accounts?

I've checked on our end, Randolph-integra.

 

You can only connect the DBS bank personal bank account. For now, the corporate account is not supported. You'll want to send a request to support the bank type. Let me guide you:

  1. Click Banking.
  2. Go to the Banking tab.
  3. Click Connect account or Add account.
  4. Type the bank name, then click Request support for your bank.
  5. Enter the bank's web address or URL, then click Request.

For more information, you can refer to this article: Find your bank or credit card account when you connect to online banking.

 

Reach out to us if you have other banking concerns. We'd be pleased to work with you again. Take care!

Fiat Lux - ASIA
Level 15

Can we connect to DBS ideal to access corporate accounts?

@randolph-integra 

As another option, explore SlickConnect as a workaround. I noticed it supports DBS Bank.

https://www.moneythumb.com/?ref=110

 

Sal Singapore
Level 3

Can we connect to DBS ideal to access corporate accounts?

Since Quickbooks would typically be used by companies not individuals, connecting to DBS personal bank accounts is not very useful.  It used to connect to DBS ideal earlier but hasn't for the last couple of years.  Other software, like Xero, flawlessly update from DBS Ideal.  Please work with DBS to ensure Ideal accounts can also be updated automatically.  I am still following the workabout solution of downloading files, copying into template to match quickbooks format, save as csv and then import.  This is a waste of time since it should be done automatically.  Please do make the effort to sort this out. Thank you. 

AlexV
QuickBooks Team

Can we connect to DBS ideal to access corporate accounts?

Hello Sal Singapore!

 

I can see that you have a duplicate post. I answered the other one already. Kindly check it here: https://quickbooks.intuit.com/learn-support/en-sg/manage-your-account/re-cannot-connect-to-dbs-bank-....

 

Post again if you need more help. Take care!

Sal Singapore
Level 3

Can we connect to DBS ideal to access corporate accounts?

thank you. i have responded to that message. but would like to reiterate the need to connect  business bank accounts to quickbooks. 

andy88
Level 1

Can we connect to DBS ideal to access corporate accounts?

Exactly, it is quite useless to connect to personal account. A lot of SME are running as Pte Ltd, we don't use personal account to do banking. And please stop asking us to submit for request, as i have submitted multiple times. It seems like you guys are not hearing us...

trialuser
Level 1

Can we connect to DBS ideal to access corporate accounts?

I was comparing to Xero and Quick Book and after seeing this unresponsive complaints, decided to go with XERO.

 

PS: I want to meet the PIC who designed to connect personal bank account for a what purpose instead of corporate account !!!

 

 

dbs ideal customer
Level 1

Can we connect to DBS ideal to access corporate accounts?

no option for request support for the bank. please help. We need to connect with DBS ideal, otherwise we will switch to Xero

AlcaeusF
Moderator

Can we connect to DBS ideal to access corporate accounts?

Hello @dbs ideal customer,

 

I appreciate you for reaching out to us here in the Community. I can help you request support for your bank in QuickBooks Online.

 

Since you're unable to find the option using the instructions above, I can provide you with alternative steps. You'll need to click the Still can't find your bank? option in the Banking section.

 

Please follow these steps:

 

  1. On the left navigation bar, click Banking.
  2. Select Link account or Add account in the upper-right corner.
  3. Copy and paste the DBS Corporate Banking link to the search field.
  4. Press Still can't find your bank?
  5. Enter your bank details. 
  6. Hit Request.

 

You can also check this article for more details about bank feeds, like the support format and file size or how to categorise transactions in Quickbooks: Manually upload transactions into QuickBooks Online.

 

Feel free to hit that Reply button if you have additional questions related to banking. Have a great day ahead.  

andy88
Level 1

Can we connect to DBS ideal to access corporate accounts?

Hi, I've mentioned before and I believe many other users said that too, we requested to add DBS corporate bank multiple times and since long ago. Nobody is acting on it.

Not being rude but I think i also said do not ask us to request a new bank, as I am expecting the next quickbook representative will ask me to add which is useless since we have all been there, done that, and nothing happened.

RC
Level 1

Can we connect to DBS ideal to access corporate accounts?

The chart id accounts is a nightmare. 

the equity set up it so difficult compared to Recon which is very simple. Please follow reckon approach 

 

please take note of this feedback 

 

 

RC
Level 1

Can we connect to DBS ideal to access corporate accounts?

DBS connect not possible as others had mentioned. Only personal account can be connected. What sense does it make ?  No point in saying that it is for singapore market ?? I

Sunburnsam
Level 1

Can we connect to DBS ideal to access corporate accounts?

QuickBooks SG...please do prioritize the integration with DBS IDEAL or at least affirm that this is in the Dev Roadmap.

 

If not, I will not be recommending QB over XERO. It is really odd that such a basic integration to Singapore's largest bank (with the most number of SME business account) is not available!

 

Folks reading this thread....pls do "CHEER" this thread up 

MaryLandT
Moderator

Can we connect to DBS ideal to access corporate accounts?

I understand how you want to connect DBS with QuickBooks Online, Sunburnsam.

 

Sending a request to support your bank is our way of knowing how many users want an online banking connection. However, it still depends on your financial institution if they want QuickBooks to connect with them.

 

You can consider adding your company to the list by following these steps.
 

  1. Go to the Banking menu.
  2. Click Add account.
  3. When you can't find DBS, there's a Request support for your bank option.
  4. Select it, then enter your bank's web address (URL) in the field provided.
  5. Once done, click Request.
     

For now, you have to download transactions from your bank using a CSV file. Then, manually import them to QuickBooks.

 

Let me know if there are other things you need aside from connect to DBS. I'll be right here to assist you.

jefferson4
Level 1

Can we connect to DBS ideal to access corporate accounts?

its 2022. still cant connect to DBS bank. 

Note2sam
Level 1

Can we connect to DBS ideal to access corporate accounts?

Thanks for sharing, I was about to buy thinking that it can connect with DBS Ideal. I’ll explore Xero in that case. Thanks