I've checked on our end, Randolph-integra.
You can only connect the DBS bank personal bank account. For now, the corporate account is not supported. You'll want to send a request to support the bank type. Let me guide you:
For more information, you can refer to this article: Find your bank or credit card account when you connect to online banking.
Reach out to us if you have other banking concerns. We'd be pleased to work with you again. Take care!
Since Quickbooks would typically be used by companies not individuals, connecting to DBS personal bank accounts is not very useful. It used to connect to DBS ideal earlier but hasn't for the last couple of years. Other software, like Xero, flawlessly update from DBS Ideal. Please work with DBS to ensure Ideal accounts can also be updated automatically. I am still following the workabout solution of downloading files, copying into template to match quickbooks format, save as csv and then import. This is a waste of time since it should be done automatically. Please do make the effort to sort this out. Thank you.
Hello Sal Singapore!
I can see that you have a duplicate post. I answered the other one already. Kindly check it here: https://quickbooks.intuit.com/learn-support/en-sg/manage-your-account/re-cannot-connect-to-dbs-bank-....
Post again if you need more help. Take care!
Exactly, it is quite useless to connect to personal account. A lot of SME are running as Pte Ltd, we don't use personal account to do banking. And please stop asking us to submit for request, as i have submitted multiple times. It seems like you guys are not hearing us...
I was comparing to Xero and Quick Book and after seeing this unresponsive complaints, decided to go with XERO.
PS: I want to meet the PIC who designed to connect personal bank account for a what purpose instead of corporate account !!!
Hello @dbs ideal customer,
I appreciate you for reaching out to us here in the Community. I can help you request support for your bank in QuickBooks Online.
Since you're unable to find the option using the instructions above, I can provide you with alternative steps. You'll need to click the Still can't find your bank? option in the Banking section.
Please follow these steps:
You can also check this article for more details about bank feeds, like the support format and file size or how to categorise transactions in Quickbooks: Manually upload transactions into QuickBooks Online.
Feel free to hit that Reply button if you have additional questions related to banking. Have a great day ahead.
Hi, I've mentioned before and I believe many other users said that too, we requested to add DBS corporate bank multiple times and since long ago. Nobody is acting on it.
Not being rude but I think i also said do not ask us to request a new bank, as I am expecting the next quickbook representative will ask me to add which is useless since we have all been there, done that, and nothing happened.
QuickBooks SG...please do prioritize the integration with DBS IDEAL or at least affirm that this is in the Dev Roadmap.
If not, I will not be recommending QB over XERO. It is really odd that such a basic integration to Singapore's largest bank (with the most number of SME business account) is not available!
Folks reading this thread....pls do "CHEER" this thread up
I understand how you want to connect DBS with QuickBooks Online, Sunburnsam.
Sending a request to support your bank is our way of knowing how many users want an online banking connection. However, it still depends on your financial institution if they want QuickBooks to connect with them.
You can consider adding your company to the list by following these steps.
Let me know if there are other things you need aside from connect to DBS. I'll be right here to assist you.