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aliciawong15-20-
Level 1
posted
‎October 28, 2023 11:42 PM
last updated ‎October 28, 2023 11:42 PM

Hi, i am trying to use uipath integration service to connect to quickbook but it keeps saying there's a connection error?

 
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3 Comments 3
RCV
QuickBooks Team
QuickBooks Team
‎October 29, 2023 01:20 AM

Hi, i am trying to use uipath integration service to connect to quickbook but it keeps saying there's a connection error?

It's good to see you here in the Community, Aliciawong.

 

QuickBooks Online (QBO) allows integration with several third-party apps and software. Since you encounter an error when connecting UiPath to QuickBooks, I recommend contacting their technical support team. This way, they can help you with the integration process of UiPath and QBO to help you manage your accounting and finance processes.

 

You can manage all third-party app connections in the My Apps tab. If you need to transfer app ownership or disconnect an app, you can check out this article: App ownership and disconnecting apps. To learn more about finding, downloading, and managing third-party apps, you can refer to this article: Integrate apps in QuickBooks Online.

 

You're more than welcome to drop by if you have questions about managing your business. Do you need to run some reports for the next current period? Or would you like to take care of taxes in QuickBooks? Let me know and I'll lend a hand again.

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aliciawong15-20-
Level 1
‎October 29, 2023 03:45 AM

Hi, i am trying to use uipath integration service to connect to quickbook but it keeps saying there's a connection error?

Hi,

I tried going to the apps tab but it shows:

 

"

We're sorry, we can't find the page you requested.

You may have incorrectly typed the address (URL) or clicked on an outdated link.   "

 

 

 

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RCV
QuickBooks Team
QuickBooks Team
‎October 29, 2023 05:30 AM

Hi, i am trying to use uipath integration service to connect to quickbook but it keeps saying there's a connection error?

We can perform some troubleshooting steps to get the Apps tab working, Aliciawong.

You might be experiencing some browser issues. The system occasionally behaves strangely when the browser frequently accesses pages that could be due to corrupted cache files.

To rectify this, let's perform a few troubleshooting solutions. I suggest using a different browser or a private window. Depending on the browser you're using, you can use these keyboard shortcuts: 

 

 

  • Ctrl+ Shift + N for Google Chrome A63.PNG
  • Ctrl + Shift + P for Mozilla Firefox A64.PNG and Microsoft Edge A65.PNG
  • Command + Shift + N for Safari A66.PNG

 

 

Once done, go back to the Apps tab on the left navigation bar again. If it works, go back to your regular browser and clear its cache to start fresh. Also, using other supported browsers can help us narrow down the cause of this unusual behavior.

 

Don't hesitate to post here in the Community for further assistance. I'm always here to help and ensure that your concerns are taken care of. 

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