Thanks for reaching out to the Community forum, @sentosa-pdsg.
If you're referring to your customer transactions, the Unapplied status means that:
- A customer prepaid you and you recorded the payment before creating the sales form (invoice or sales receipt).
- You entered payments without matching them to sales forms.
To help resolve Unapplied payment, here's a great resource that you can check: Unapplied cash payment income on your profit and loss.
However, if you mean something else, let me know and provide additional details by commenting below. I'm always here to answer it for you. Have a great day.