Did Quickbook allows for duplicate names in Product & Services only recently?

I recognize you want to confirm why the bundle under Products and Services doesn't allow the duplicate name item, denniskflee. I'm here to shed some light on this concern.

Please know that this behavior isn't a bug in QuickBooks Online. Bundle doesn't allow the double entry name for items since you can add or group these non-inventory and services you sell together. With that, you need to set up a unique name for each.

Furthermore, I'm adding this article that will surely guide you on modifying service items: Change product and service item types in QuickBooks Online.

Feel free to reach out if you need further assistance handling your products or additional questions. I'm here to help, so don't hesitate to ask. Have a great day!

Thanks Christine for the lights.

In the past, I thought I remember that service and non-inventory doesn't allow for duplicate names. But now it does. 

1. Does QBO allows duplicates since 2022?

2. Does it make sense to have duplicates name since it may accidentally mess up with current service with the same name? 

Thanks for shedding more lights.

Regards

Dennis

Hi there, Dennis. I'll provide some details to help you clear things up concerning duplicate names in your Products and Services in QuickBooks Online (QBO).

QuickBooks doesn't support the entry of duplicate names for Products and Services to prevent mess and maintain the accuracy of the item or sales tracking. What you're experiencing isn't the usual behavior of the system. I recommend reaching out to our Live Support Team. They have the tools to initiate a screen-sharing session, review your account, and investigate the root cause of the issue. To contact a representative in the correct region, select Global or your appropriate region on this page: QuickBooks Support.

You can also set up reorder points to keep tabs on your inventory. 

If you have any questions or need assistance with your Products and Services, I'm always here to help. Kindly hit the Reply button, and I'll provide prompt support every step of the way.