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NL1513
Level 1
posted
‎May 01, 2024 01:08 AM
last updated ‎May 01, 2024 1:08 AM

Quickbooks online and shopify connection?

I recently migrated my ecommerce store from BigCommerce to Shopify. On BigCommerce, Intuit offers a free app to sync and map all sales/orders and sales tax. And the app is FREE and works well.

 

Shopify is more widely used so I thought QB integration would be easy. I read this article from Nov. 2023: https://quickbooks.intuit.com/learn-support/en-ca/help-article/manage-integrations/shopify-quickbook...

 

However, there is no app by this name in Shopify. The only Intuit developer Shopify app is complete trash. It only downloads your "payout data", but each individual transaction cannot be mapped to a specific P&L revenue sku. It's useless. The reviews are horrible as well. The only viable option is to use a 3rd party app integration which will cost me somewhere between $20-$180 per month, on top of paying for my QBO subscription. So, I have to pay a lot of money for the same data that was sync'd for free on BigCommerce, while QBO appears to have offered this as a free service only 6 months ago. 

 

Can someone please help me figure out what to do? I really don't want to use a 3rd party app. And, I don't see anywhere online announcing that QB has discontinued the Shopify app they used to have with all the functionality, but there appears to be nowehere in the app store. 

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2 Comments 2
4Gal
Level 11
‎May 01, 2024 02:05 AM

Quickbooks online and shopify connection?

You need to have a 3rd party reliable connector app.

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AbegailS_
QuickBooks Team
QuickBooks Team
‎May 01, 2024 03:45 AM

Quickbooks online and shopify connection?

Hi there, @NL1513. 

 

We aim to provide you with the best possible experience using our program.

 

I understand that you are looking for a free app to sync and map your sales transactions with Shopify. While we offer a wide range of integration options, including free solutions, we also suggest you explore reliable third-party connector apps.

 

These apps usually offer advanced features and robust functionality that can seamlessly connect your Shopify store with QuickBooks Online. We are constantly working to improve QuickBooks by adapting it to our customers' needs. Your feedback helps our Product Development team determine which features will be implemented in the next update.

 

That said, I suggest submitting a product suggestion directly to our software engineers. We're taking notes of your ideas and insights. Let me show you:

 

  1. Go to the Gear icon at the top.
  2. Click Feedback.
  3. Enter your comments or product suggestions.
  4. Then choose Next to submit feedback.

 

Your relevant feedback goes to our Product Development team to help heighten your experience in QuickBooks Online (QBO). You can track feature requests through the QuickBooks Online Feature Requests website. 

 

For detailed steps on how to configure and set up your sales from Shopify to QBO, refer to this article: Shopify and QuickBooks Online Integration Guide. 

 

In case you encounter errors, here's an article that will guide you on how to fix it: Troubleshoot Shopify issues.

 

If you have any further questions or need additional assistance with syncing your sales from Shopify to QuickBooks Online, please don't hesitate to let me know in the Reply section below. I'm here to help!

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