QuickBooks HelpQuickBooksHelpIntuit

Update the built in browser for QuickBooks Point of Sale

SOLVEDby QuickBooks3Updated over 1 year ago

Learn how to update the built in browser after you update to QuickBooks Point of Sale 19.0 R9.

The release updates the built in browser for Payments sign in from IE 11 to Microsoft Edge. You'll need to install an update to Microsoft Edge to continue to sign in to Payments. Don't worry, we'll show you how!

QBDT_US_POS_Update.jpg

Install the Update

  1. Use Windows + E on your keyboard to open File Explorer.
  2. Go to C:\Program Files (x86)\Intuit\QuickBooks Desktop Point of Sale 19.0\Drivers\WebView2Runtime.
  3. Right-click on MicrosoftEdgeWebView2RuntimeInstallerX86.exe and select Run as Admin.
  4. Follow the on-screen prompts to install the update. The installation should take 5–10 minutes.

Now you can process payments in QuickBooks Point of Sale.

If you have any errors, uninstall the update and install it again.

Uninstall the Update

  1. Open the Windows Control Panel.
  2. Select Uninstall a Program.
  3. Select Microsoft Edge WebView2Runtime, then select Uninstall.
  4. Select Uninstall.
  5. Follow the instructions above to re-install the browser update again.

Was this helpful?

You must sign in to vote, reply, or post
QuickBooks Point of Sale BasicQuickBooks Point of Sale Multi-StoreQuickBooks Point of Sale Pro

Sign in for the best experience

Ask questions, get answers, and join our large community of QuickBooks users.

More like this