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henningrst-gmail
Level 1

Can someone help? My QB no longer connect to my bank. Tried to get it soretd trhough QB with no luck. Bank account is active.

 
1 Comment 1
ShiellaGraceA
QuickBooks Team

Can someone help? My QB no longer connect to my bank. Tried to get it soretd trhough QB with no luck. Bank account is active.

I'd be glad to assist you today, @henningrst-gmail.

 

Let's update your bank account in QuickBooks to refresh its connection. This process will get the latest available transactions from your bank into your account.

 

Here's how to do it:

  1. Go to Banking, then select the Banking tab.
  2. Click Update.
  3. If asked, enter your Multi-Factor Authentication (MFA). Select Continue update.

 

After updating, check your transactions again.

 

However, if you encounter an error code or error message, you can refer to this article about fixing bank upload errors in QuickBooks Online. It has specific steps for the message you see.

 

Additionally, you can get transactions from your bank or credit cards and manually import them into QBO.

 

If you need help with other tasks in QBO, browse this link to go to our general topics with articles.

 

Please know that you're always welcome to reply anytime if you still have questions or concerns with bank accounts. I'll be around for you. Take care and have a wonderful day ahead.​​​​