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Thanks for posting here in the Community space, @Stiens1. Let me help you update bank account in QuickBooks Online (QBO).
In QBO, you can manually or automatically update bank accounts to have the latest transactions on a date. To manually update, you can follow the steps below:
However, if it is not working for you, it is recommended that you check the bank account page for any messages that may require your confirmation or agreement to proceed with the connection. If none, you may contact our support team for further assistance. Our support team has the expertise and tools to help you investigate this matter.
Here's how to reach them:
On the other hand, you can also see this link as a guide in setting up bank rules to categorize online banking in QBO: Set up bank rules to categorize online banking transactions in QuickBooks Online.
Let me know if you have more questions about updating a bank account in QBO. I'm here to assist. Take care!
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