Hi there, @noblebird. I've got your back, and I'll help you sort this out so you can get through and fix your bank connection with your QuickBooks Online (QBO) account.
Before we do so, may I ask if you encountered any error message connecting your bank to your QBO account? I would also want to know what troubleshooting steps you've already performed to sort this out. This way, I'll be able to provide you with specific troubleshooting to fix the connection between your bank and your QuickBooks Online account.
For now, you can start a manual download to get transactions from your bank to your QBO. To begin, here's how:
- Access your QuickBooks Online company.
- On the left navigational bar, go to the Bookkeeping tab.
- Select Transactions, then select Banking.
- Click Update.
Once done, you'll also want to check your bank or credit card's website to verify if their doing some maintenance work which can also cause bank connection to slow down.
See this article for further: What to do if you get a bank error or can't download transactions in QuickBooks Online.
In addition, I've got you this article to help manage your bank transactions in QBO: Categorise and match online bank transactions in QuickBooks Online.
You can also check this page in case you want to learn more about the reconciliation process in QBO: Reconcile an account in QuickBooks Online.
@noblebird, you can always get back to me if you need further assistance fixing the connection between your bank and your QuickBooks. You can also post here again if you have any additional QuickBooks-related concerns. I can assure you that I'll be more than happy to help you out again. Take care, and have a nice day.
