We appreciate your time and patience in reaching out to us again, noblebird-icloud. Allow me to share details to address your online-banking concerns in QBO.
I can also see that you've previously reached out to us about Error 102 or connection issues when syncing and downloading transactions from Standard Bank.
Our engineering team has identified this issue and recommends regularly refreshing or manually updating the connection. Doing so prompts QuickBooks Online to re-establish a connection with Standard Bank's servers, which can resolve Error 102 and allow new transactions to download successfully.
Let me show you how:
- Go to the Banking menu and proceed to the Banking tab.
- Click Update.
Check out this article for additional resources about bank connectivity issues: Troubleshoot and Fix Banking Errors.
You can also manually upload your bank transactions while the issue is being worked on. Let me share these articles as your guide:
We appreciate your patience as always, noblebird-icloud, as we continue working with Standard Bank to fully restore the banking connection in QuickBooks Online. Don't hesitate to drop by again and ask for help whenever you need guidance with QBO.
