Hi there, @petra7.
I'll make sure to get your transactions from First National Bank (FNB) uploaded to QuickBooks Online (QBO).
First off, let's manually update your account to get your latest transactions if you mean the automatic upload from your bank stopped working. I'll show you how.
- Go to Transactions.
- Select Banking.
- Click Update.
Use this article to learn more about manually updating the connection of your account in QBO online banking: What to Review so QuickBooks Downloads Transactions?.
However, if you're trying to manually upload transactions to QBO, make sure to follow the format needed in preparing the CSV file. Kindly read this article for the requirements: Format CSV Files in Excel to Get Bank Transactions into QuickBooks.
And if the correct format is used yet, the CSV file is still not uploading, here are the troubleshooting steps to follow and get rid of this problem: Fix Issues while Importing Bank Transactions using CSV File Format.
Now you're able to upload your transactions. And here is the reference you can use to review and put them into the correct accounts in QBO: Categorise and Match Online Bank Transactions in QuickBooks Online.
Keep me updated with the results in the comments below. Don't forget to tag my name, @JonpriL, if you've got other concerns about online banking and uploading transactions in QuickBooks. Take care and stay safe, @petra7!
