cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
kumaran78629
Level 1

HI I NEED HELP I MISTAKENLY PUT NOT DEPOSIT INSTEAD OF DEPOSIT. PLEASE ASSIST.

 
1 Comment 1
MJoy_D
Moderator

HI I NEED HELP I MISTAKENLY PUT NOT DEPOSIT INSTEAD OF DEPOSIT. PLEASE ASSIST.

Hello, @kumaran78629.

 

To further assist you, can you tell us more where you've mistakenly added the not deposit? 

 

A transaction will show as Not deposited when you process the payment and
  • it was not deposited to the bank account yet
  • you've added it in the Undeposited Funds account when you receive the payment.

You'll need to manually deposit the payment to the right bank account to change the status to Deposited.

 

Here's how:

 

  1. From your homepage, click the + New button at the top. 
  2. Select Bank Deposit under Otherbankdeposit.JPG
  3. On the page that appears, select the correct bank account from the Account drop-down menu.
  4. Select the payment from the Select the payments included in this deposit.
  5. Click Save and close or Save and new button once you're done. bankdeposit2.JPG

To learn more with making bank deposits, you can read through here: Record and make Bank Deposits in QuickBooks Online

 

These steps will guide you to make the invoice marked as paid. I've added this article for your future reference: How to link a deposit to an invoice.

 

I'm always here if you have follow-up questions with your transactions, or if you mean something else. Take care and have a wonderful day!