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juquconsulting-g
Level 1

I been working on this account, without noticing that it bank account is linked to my account as an accountant not my client can you help me.

 
1 Comment 1
Ivan_G
QuickBooks Team

I been working on this account, without noticing that it bank account is linked to my account as an accountant not my client can you help me.

I've got you covered, juquconsulting. I'm glad to walk you through transferring the bank account to your client's file in QuickBooks Online (QBO).

 

There may be instances in which we accidentally connect a bank account to an incorrect company file. Not to worry, we can fix this by disconnecting the account in your file. Then, link it to the correct one.

 

First, follow these steps to disconnect the financial institution:

 

  1. Open your QBO account and make sure you're accessing your company profile.
  2. Go to the Transactions tab and select Bank transactions.
  3. Click the pencil icon on the bank account and choose Edit account info.
  4. Tick the checkbox beside Disconnect this account on save.
  5. Once done, click Save and Close.

 

Once done, connect the bank to your client's company file.

 

  1. Click Go to QuickBooks and select your client's name.
  2. Go back to the Transactions menu and choose Bank transactions.
  3. Hit Link account. Then, search for the bank and sign in to the account. After that, click Continue.
  4. Follow the on-screen process of connecting the bank account.
  5. Once done, select Connect.

 

For additional reference about the process, kindly check this article: Connect bank and credit card accounts to QuickBooks Online.

 

Additionally, here's an article that can help you review and organize your client's transactions appropriately in QuickBooks: Categorise online bank transactions in QuickBooks Online.

 

If you have more QuickBooks-related queries or need assistance managing your clients' files, please let me know by replying to this thread. I'll make sure you're taken care of.