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Hello there, @mariaan-absolute.
I’m here to help you enter the refund check you received from your insurance company in QuickBooks Online (QBO).
Entering vendor refunds in QuickBooks depends on how you record your purchases. Make sure the refund hits the expense account. We can create a vendor credit, enter a bank deposit from the refund check and apply it using Pay Bills. Let me guide you through the process.
First off, let's enter a vendor credit.
Then, record a bank deposit to the refund check.
4. Click Save and close.
Once done, you can now link the bank deposit to the vendor credit using Pay Bills. This is to ensure your vendor expenses are accurate.
For reference, I recommend checking out this article: Enter a Refund From a Vendor.
I'll be right here to help if you have clarifications entering the refund in QuickBooks.
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