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Hello there, joyknxsa.
Welcome to the Online Community. To fix the reconciliation, you can either undo the previous reconciled data or resolve the discrepancies.
Here's how:
- Go to the Accounting tab on the left panel to select Chart of Accounts.
- This will show the list of accounts in your company. From there, choose the one you’re working on under the Chart of Accounts section.
- In the Action column, hit on the View Register link to see more details.
- From the Bank Register, pick the transactions you want to unreconcile and then click the R status until it shows blank or cleared (C).
- Choose on Save and Yes to confirm the action.
Perform the same process for each entry you want to correct. I also recommend consulting with an accountant for guidance to ensure the accuracy of your books.
However, if the problem is with the opening and beginning balance, check out this article: Reconciliation.
It provides detailed instructions and screenshots of how to resolve the discrepancy. After following these steps, you can reconcile the account again.
Let me know if you have any other concerns or questions while working in QBO. I’ll be right here to assist further. Have a good one.