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My account was debited double the amount subscribed. What must I do?

 
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QuickBooks Team

My account was debited double the amount subscribed. What must I do?

Let me route you to the best support available so this gets addressed right away, @muchemedzielison.

 

I suggest contacting our Support team. There, they can look into your account from a secured environment and investigate the reason why your account is debited twice.

 

Let me show you how to reach out to them in your QuickBooks Online (QBO) account:

  1. Go to the (?) Help menu.
  2. Click Contact Us.
  3. Enter a keyword of your concern, then click Let's talk.
  4. Choose either Get a callback or Send a message (if you preferred chat).

You might also want to check this article to learn some tricks on managing your subscription efficiently: How to update your subscription and billing details.

 

Let me know if you have other follow-up questions about your billing and subscription. I’ll be around ready to assist you. Take care.