Hello there, @noblebird-icloud.
Let’s check out why your Standard Bank isn’t downloading updates. Is there an error message or code when you click the Update button on the Banking page?
This will help me check if there is an investigation into Standard Bank’s connection to QuickBooks in your country.
In the meantime, you can download your transactions using a Web Connect file, and upload them to QuickBooks. This will help you manually download the transactions. Here's how:
You may as well contact QuickBooks Online Customer Care to have this further checked. They have more tools that can investigate your issue further.
I’m sharing with you the article with detailed steps in downloading and uploading your transactions. Please check this out: Manually upload transactions into QuickBooks Online.
You can always get in touch with us again if you have other questions. We’ll be around to help.