We're glad to have you here in the Community, info-taxifyacc-c.
I'll share some steps to help you resolve issues when registering an accountant's profile with QuickBooks.
Beforehand, can you add more details about your concern? Are you signing up for QuickBooks Online for an accountant or adding an accountant to your company file? This information allows us to identify the most appropriate resolution.
In the meantime, we can troubleshoot your browser to check if this issue is related to a corrupted cache file. To begin with, you can proceed to these keyboard shortcuts to utilize a private browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
After a successful attempt, clear the cache from your regular browser to prevent related discrepancies. Please also consider using a supported browser to navigate the software seamlessly when performing different business tasks.
Moreover, you can visit this material to familiarize the different accounting tools available in QBO for Accountants and when inviting a bookkeeper: Use accountant tools and features in QuickBooks Online Accountant.
Update us immediately if you have questions or clarifications when registering an accountant profile or other concerns related to QuickBooks Online. We're here to help.
