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We understand how you feel about online training courses in QuickBooks Online (QBO), and we're here to share an update about this matter, Halstead.
We have an ongoing investigation about this one that our engineering team is still working on a fix. Rest assured that our engineers are aware of this matter and are diligently working on a fix so you can get back to business seamlessly.
You can contact our Customer Support Team in the meantime. You will be added to the list of impacted users and will receive email notifications once an update is available. You can request that they add your name to the list of individuals affected. Then, provide this investigation number for easy tracking: INV-92355.
Here's how:
Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.
Check this link for more information about different pieces of training that you can register for QuickBooks training made convenient.
Keep me posted if you have other concerns about training courses for ProAdvisors in QuickBooks Online. I'm always ready to help. Take care, and I wish you continued success, Halstead.
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