Glad to have you here in the Community, @easy-peasy-easyp.
Let's get your Standard bank connected so you can get back to working order.
Before anything else, did you receive an error message upon trying to connect your Standard bank account in QuickBooks Online (QBO)? Any additional information would help us provide the best resolution based on the error received.
In the meantime, I'll share possible causes why you can't connect your bank account to QBO. Here are some of them:
- The bank is performing system maintenance.
- There are notifications from their website that need your attention.
To verify if the issue is from your bank's end, I suggest logging in to their website. This way, you can check if there are alerts or ongoing maintenance that are hindering connection with QBO.
You also update your bank account manually from the Banking page to refresh the connection between your bank and QBO. Here's how:
- Go to the Banking menu.
- Choose the appropriate bank account.
- Select Update.
- Enter your Multi-Factor Authentication (MFA) credentials.
- Click Continue update.
Once your Standard bank is connected to QBO, you can now download your latest transactions. Then, categorise them correctly to be added in QuickBooks. For more guidance, feel free to check out this article: Categorise and match online bank transactions in QuickBooks Online.
Should you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you.
