Hi there, Frans. I'll share a few steps to help you fix the due dates of the recurring invoices in QuickBooks Online (QBO).
To start, we have to ensure that the terms selected in the recurring templates are correct. This information will determine when the invoice will be due. Here's how:
Please know that any changes made will be applied to the next recurring transactions.
If you verified that the net term entered is correct and the invoice is still not due on the expected date, I recommend reaching out to our phone support team to further investigate the root of the issue as it affects 54 invoices.
As a workaround, you can edit each of the invoices manually. I'll guide you on how:
For reference, check out this article: Fix inconsistencies in due date and invoice date in QuickBooks Online.
I also include this link for additional troubleshooting steps in fixing your recurring template: How to handle a recurring transaction that did not run.
Once everything is set, your next step is to process your customer payments. For a detailed guide, read this resource: Record invoice payments in QuickBooks Online.
If you have other concerns about managing your recurring invoices, please don't hesitate to leave a reply below. I'm always here ready to lend a hand.
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