Hello there, kbfholdings,
If you're referring to the account summary preview, it will not provide the detailed information. You can provide a customer statement instead.
Here's how:
These are the type of statements you can create:
If you're referring to the customer profile where you can see the transactions list, it will only display the balances for open and overdue invoices. You can run the Qoutes by Customer report instead.
You can always come back to this post if you need more help.