I'd be happy to help you achieve your goal, Michelle. However, to assist you better, please provide additional details regarding the issue you're experiencing with your invoices. This will allow me to grasp the situation more effectively and offer you a precise solution.
In the meantime, let's use a private browser or incognito window as an initial step to fixing this issue. It will eliminate any browser history that may cause a glitch inside QuickBooks. You can refer to the following keyboard shortcuts below:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
If that works, consider clearing your browser's cache next. This will delete data stored in your browser and optimize its performance. You can also use other supported browsers as an alternative.
Once everything's sorted with your invoices, here are some articles you can refer to on how to receive and record invoice payments:
Please let me know if you have questions about your invoices or related QuickBooks concerns. I’ll be happy to help. Stay safe.
