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debbie37
Level 1

How do I correct a customer opening balance after I have recorded subsequent invoices without changing my bank balance?

The customer account should have had a credit as opening balance.

Solved
Best answer September 26, 2019

Best Answers
Rustler
Level 15

How do I correct a customer opening balance after I have recorded subsequent invoices without changing my bank balance?

create an item called opening balance and select an equity account or opening balance equity on the item screen\

use that item on a credit memo for the customer, back date the CM

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1 Comment 1
Rustler
Level 15

How do I correct a customer opening balance after I have recorded subsequent invoices without changing my bank balance?

create an item called opening balance and select an equity account or opening balance equity on the item screen\

use that item on a credit memo for the customer, back date the CM