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Level 1

How do I include the customers purchase order number on the delivery note

I want the PO number on the delivery note

7 Comments
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QuickBooks Team

How do I include the customers purchase order number on the delivery note

Glad to see you here in the Community, user58666.

I can help you with adding purchase order numbers on the delivery note that you'll be creating.

You can customise the invoice by adding another field and identify it as Purchase Order. Once you've created a Delivery Note out of it, purchase order number will now be included in the delivery note. 

Here's how to customise the invoice:

  1. Go to your Invoices tab and create a New invoice
  2. Click the Gear icon on the upper right corner in your Invoice window.
  3. On the Fields, click Add another field
  4. Click the box beside it and indicate it as Purchase Order

Purchase Order is now added on your invoice. I've also added screenshots below for your reference. 

Check these articles for more information:

That should do it. Let me know if you need further assistance in creating a delivery note. I'm always here to assist. Have a great rest of the day. 

Highlighted
Level 1

How do I include the customers purchase order number on the delivery note

In my Quickbooks online, I do not see: On the Fields, click Add another field

Please advise,

Thank you

Highlighted
Moderator

How do I include the customers purchase order number on the delivery note

That's weird, TonyPham.

 

Let's use a private window to check if the error is browser-related. Just press Ctrl + Shift + N on your keyboard to go incognito.

 

Now, log back in to QuickBooks Online and go back to the adding fields. If you're able to proceed, let's clear the browser's cache. Check this article for the detailed steps: How do I clear my browser cache and temporary Internet files?

 

You can also try to use a different browser.

 

Let me know how it goes so I can assist you further if you need it.

Highlighted
Level 1

How do I include the customers purchase order number on the delivery note

Wow did not expect to get a super fast response, thank you!

I pressed Ctrl + Shift + N & this appeared:

(Using FireFox)

Highlighted
Moderator

How do I include the customers purchase order number on the delivery note

Thanks for getting back to us, TonyPham.

 

I appreciate the screenshot you've provided. I want this sorted out so you can get back to business. I would recommend reaching out to our Customer Care Support Team. They have available tools to look into the error you're getting and can investigate this further.

 

Here's how to contact them:

  1. Click ? Help on the top right.
  2. Select the Contact Us link.
  3. Enter your concern, click Let's talk.
  4. Choose a way to connect with us through Start a chat or Get a callback.

You may also want to visit our Community Help page to check articles, videos, tutorials about QuickBooks you're not familiar with.

 

If you have any questions, you can post them anytime here. I'd be happy to answer them and make sure that they're taken care of.

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Level 1

How do I include the customers purchase order number on the delivery note

Appreciate your prompt response! Will check back with support tomorrow.

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Level 1

How do I include the customers purchase order number on the delivery note