How do one retrieve a deleted invoice

Hey there, @clinic-uk5. 

Any activities done in your account can be found in the Audit log. You'll want to utilize it to get the information of the deleted invoice and recreate it. You can customize it by using the Filter tool to narrow down the data. 

Here's how:

1. Go to the Gear icon and select Audit Log.
2. Pick the user, the date it's changed, and choose Deleted/Voided transactions under the Events filter.
   
3. Click Apply.
4. Locate the deleted transaction.
   1. Use the browser search.
   2. Press Ctrl + F on your keyboard.
   3. Enter a keyword about the deleted invoice.
5. Under the History column, click View.
6. Under the EVENT column, you can find all the information needed for the transaction.

To get more tips about finding your entries in QuickBooks Online, you can check out these articles: 

• Use the audit log in QuickBooks Online
• Find, Review, and Edit Transactions in Account Registers

Once you receive the payment, apply it to the invoice.

Feel free to visit us here in the  Community if you have other questions about entering your invoices. I’m always here to help.