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paul97
Level 2
posted
‎April 11, 2021 10:34 PM
last updated ‎April 11, 2021 10:34 PM

How do you print the email activity of invoices opened and viewed ?

This is to prove to customer that they have received the invoice
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1 Comment 1
ShiellaGraceA
QuickBooks Team
QuickBooks Team
‎April 11, 2021 11:54 PM

How do you print the email activity of invoices opened and viewed ?

Thanks for reaching out to us today, @paul97.

 

I have some information about email activity. Currently, the option to print the email activity of an invoice is unavailable. As a workaround, use the snipping tool or the print screen button on your keyboard. From there, print the invoice list with the email status. 

 

Here's how:

 

  1. Go to Sales, and then select Invoices.
  2. Under Status, look for the Viewed invoices.
  3. On your keyboard, press CTRL + PrintSC or use the Snipping Tool.
  4. Tick the File menu, and then click Print.

Below is an image of how it looks like using a Snipping Tool:

 

 

 

 

With the above steps, you're able to prove to the customer that they've received and viewed the invoice.

 

Feel free to click this link if you need help with other tasks in QBO. Just look for responses that suit your concern.

 

Drop a comment below if you have follow-up questions or concerns. I'll be happy to answer them for you. Take care and have a wonderful day ahead.

 

 

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