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I can provide the steps to record your sales rebate, Asayed. I'll walk you through the process.
Recording a rebate in QuickBooks Online(QBO) varies depending on different scenarios. If your customer has already made payment, you can apply a credit note. Refer to these steps:
However, if your customer hasn't paid yet, you can create a service item for the rebate and include it on their invoice or receipt when they're prepared to receive it. Here's how:
Once done, open the invoice or sales receipt and add it to the following line of the transaction in your invoice.
Additionally, you can learn more tips on how to enter a payment from your customers to QBO through this article: Record invoice payments in QuickBooks Online.
Please know that you can always comment on this thread if you need more assistance managing your sales transactions. Have a great day.
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