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Hi there, info-hoekkraaltj.
Can you please provide us what are the instructions or steps you've already performed? I'd appreciate any further details so I can share an accurate solution.
Once you uploaded your transactions in QuickBooks, the system automatically shows a match to any record you’ve already entered in QuickBooks. Including, matching the deposit/payments to an open invoice of the customer. That being said, you can click the match button so this invoice payment will link to the customer's invoice.
Here's how:
Once the system doesn't show a match to an invoice payments, I suggest using the Find Match option to display all the possible matched transactions. To do that, follow the steps below:
For additional information on how you can review bank and credit card transactions after you download them into QuickBooks, you can click this article: Categorise and match online bank transactions in QuickBooks Online.
Please check this article to see steps on how to apply for the deposit entry as an invoice payment: How to link a deposit to an invoice.
Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.
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