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hitchcockmarcus
Level 1

is it possible for custom sales forms created on laptop browser to be pulled through to the android app?

the problem is, the default form on the mobile app does not have my default invoice layout and I rely more on the use of my mobile as I'm on the road all day.

1 Comment 1
KiazzymaeC
QuickBooks Team

is it possible for custom sales forms created on laptop browser to be pulled through to the android app?

Whatever you've created in your laptop browser will sync with your mobile app, Hitchcockmarcus. Currently, the option to access created sales forms from your laptop browser directly on your mobile app is unavailable. However, you can select the template in your browser, and it should reflect in your mobile app.

 

If it doesn’t show up in the app, let's clear your app data to refresh the system and resolve common issues. Here’s how to do it for Android:

 

  1. Go to the More icon at the top right corner of the screen.
  2. Choose Settings.
  3. Select Refresh Data and choose Yes.


After refreshing, restart your mobile phone and log back in. If the issue persists, uninstall and reinstall the QuickBooks Online mobile app.

 

You can also check this article for more information about the features supported by the mobile app: Compare mobile app features. While the article is intended for US, it is still applicable in your region.

 

If you have any further concerns, please don’t hesitate to reach out here in the Community. We're dedicated to supporting you!