cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
tirisanoprinters
Level 1

Hi Please advise why you billed me 3x in 2days

 
1 Comment 1
RCV
QuickBooks Team
QuickBooks Team

Hi Please advise why you billed me 3x in 2days

Being billed three times in two days is hard to deal with, tirisanoprinters.

 

We can view your payment history through QuickBooks Online to check the charge that you received. Let me show you how:

  1. Go to the Gear icon.
  2. Select Accounts and Settings.
  3. On the left panel, click the Billing & Subscription tab.
  4. Look for the View Payment History link and click it.

The payment history will only display for the last six months of your billing. Also, we can view your statement the day after the billing date to verify the charge. If you have any other questions about the charges, we recommend contacting our Customer Support Team. They'll pull up your account in a secure environment and help you with this one. Here's how:

  1. Go to the Help menu at the upper right.
  2. Select Contact Us.
  3. Enter your concern.
  4. Click Let’s talk.
  5. Choose Start a chat. and type in your contact info.

Visit our Manage Your Account page to learn more about managing your Intuit account. 

 

I'd like to know how you get on after trying the steps or after contacting our support agent, as I want to ensure this is resolved for you. Please reply to this post and I'll get back to you. Take care always.