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mwsdfa-mweb-co-z
Level 1

Hi There, please help me. My transactions have all refreshed in my Bank from linked Bank account. However, I am missing 3 random months. Has this ever happened to anyone?

 
1 Comment 1
KimberlyS
QuickBooks Team

Hi There, please help me. My transactions have all refreshed in my Bank from linked Bank account. However, I am missing 3 random months. Has this ever happened to anyone?

Welcome to the Community, mwsdfa.

 

Let me share some troubleshooting steps to help you find missing bank transactions.

 

Please know that Quickbooks Online depends on the data provided by your bank. When you notice that your transactions are missing after updating your bank feed, you can look for them in the Banking menu.

 

Here's how:

 

  1. On the left pane, select Transactions.
  2. Choose Bank transactions, then click on your bank or credit card account.
  3. Check on the For reviewCategorized, and Excluded tabs to find the missing entries.

 

For the detailed process, please visit this article: What to do if you can’t find downloaded transactions in QuickBooks Online.

 

On the other hand, you can get your transactions into QuickBooks by downloading them from your bank and credit card account and manually importing them into the software. You can check this material for guidance: Manually upload transactions into QuickBooks Online.

 

Moreover, you might want to check these resources to help you manage your transactions to keep your book accurate:

 

 

Feel free to update us in the thread if you have additional questions about finding missing transactions or other related concerns in QuickBooks Online. We can always lend a hand.