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banj0byte
Level 1

If you delete a VAT payment recorded in error, how do you then record the correct payment. The Status does not reflect that the incorrect payment has been deleted

 
1 Comment 1
Adrian_A
Moderator

If you delete a VAT payment recorded in error, how do you then record the correct payment. The Status does not reflect that the incorrect payment has been deleted

Hello there, banj0byte.

 

We can record the correct payment as a regular VAT payment.

 

Let me guide you with these steps:

 

  1. Click the VAT tab.
  2. Go to the Payments tab.
  3. Click Record payment.
  4. Select the account.
  5. Enter the Payment amount.
  6. Click Save.

 

Afterward, let's press F5 on the keyboard to refresh the page to make sure that the correct payment will sync on the system.

 

If you want a detailed look at what you owe, you can run a VAT Liability report. Here's a reference for more information: Check how much VAT you owe in QuickBooks Online.

 

I'm just a post-away if there's anything that I can help. Keep safe!