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Hello there, usertinashezano.
I'm here to share details on why the bank balance is showing zero in your QuickBooks Online account.
When the transactions are imported manually, it's normal to get zero for the bank balance. Also, the bank balance and QuickBooks balance might show an unequal amount if using a CSV file. This is because QuickBooks isn't having a direct connection to your bank data.
Connected accounts helps you get an accurate balance. The bank balance will also automatically change when receiving new transactions from your bank.
Also, you can keep your balances accurate by categorising and matching your transactions based on your bank statement. For guidance, you can visit this article: Categorise and match online bank transactions.
Here's an article for tips about reconciling accounts: Reconcile an account in QuickBooks Online.
If you have more concerns about handling transactions, please know that I'm here to help you. Take care and stay safe.
Thank you for your quick response, @usertinashezano. Let me give you additional insights about your Bank and QuickBooks Balances.
Yes. You're right. The Bank Balance will stay zero by default if you upload transactions manually through an Excel CSV file. It's because the bank is not connected, and the system doesn't have any idea of your actual bank data.
However, you can still compare the actual amount in your bank (statement) to the In QuickBooks balance section.
If you decide to link your account to our system to bring your entries automatically, you can follow these steps:
You may also review the resources from this article for more information: Connect bank and credit card accounts to QuickBooks Online.
Once QuickBooks downloads your transactions, you need to review and categorize your transactions. To streamline the review process, you may create a bank rule that automatically categorizes transactions for you.
Please leave a comment below if you have other questions while working with your bank entries in QBO. I'm more than happy to help you again. Have a good one!
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