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Level 1

WHEN will I get Ability to automatically cc different divisions....

example: Sales / Accounting
I am already sending an invoice to a does sales know I have done so unless I cc them in the invoice....same with accounting....needing to know that client A was invoiced and need to pay and the allocate payment to client A?
1 Comment 1
QuickBooks Team

WHEN will I get Ability to automatically cc different divisions....

I recognize the importance of automatically carbon copy (Cc) of different divisions in QuickBooks Online (QBO), africangoldcarp. I'm here to share insights about this. 


In QBO, you can add a default email address to be your Cc and Bcc when sending your forms to your customer. This is to avoid entering it each time you create a sales form.


Here's how:


  1. From the Gear icon, select Account and Settings.
  2. Select the Sales tab.
  3. In the Messages section, click the Pencil icon.
  4. Add the default Cc and Bcc email you desire.Screenshot 2024-04-03 223541.png
  5. Select Save and Done.


I'm also adding these links that you can utilize for future reference. These can walk you through the steps on how to personalise your sales forms and record your invoice payment:



Please let me know if you have additional questions about managing email addresses. I'm always here to help. Have a great day ahead!