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lindiwe-papala-g
Level 1

Can my subscription be activated

Activate my subscription
1 Comment 1
Bryan_M
QuickBooks Team

Can my subscription be activated

We're thrilled to have you back, Lindiwe. Yes, you can reactivate your subscription.

 

You'll be prompted to Resubscribe once you sign in to your QuickBooks Online (QBO) company. Also, you need to use the same payment method and billing frequency you had on your previous subscription to reactivate your account.

 

If there's no message, feel free to follow these steps to Resubscribe:

 

  1. Sign in to the QBO company you want to Resubscribe.
  2. Click the Gear icon and pick Subscription and Billing.
  3. Select Resubscribe. Then, choose the payment method.
  4. Enter the updated payment and billing information.
  5. After that, click on Resubscribe.

 

For further details, you can read this article: Resubscribe to or reactivate QuickBooks Online.

 

Additionally, you can visit this article to learn how to change your user ID, password, email address, or phone number for security reasons: Update or change your Intuit Account sign-in information.

 

For clarifications about QBO account activation, let me know in the comment section below. I'll be willing to respond as soon as possible. Thank you, and have a great day!