United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
jacques-gmail-co
Level 1
posted
‎January 03, 2024 02:03 AM
last updated ‎January 03, 2024 2:03 AM

Hi there. I signed up and paid for quick books. I used the wrong email address Because it is also my user ID, the app does not allow me to change it.

How to change user ID
Reply
1 Comment 1
CharleneMaeF
QuickBooks Team
QuickBooks Team
‎January 03, 2024 02:49 AM

Hi there. I signed up and paid for quick books. I used the wrong email address Because it is also my user ID, the app does not allow me to change it.

I'll ensure everything is taken care of, jacque.  

 

We can change the info in the Intuit Account Manager page. This way, you'll be able to update the details in an absolute breeze. I'll show you how.

 

  1. Go to Intuit Account Manager, then click Sign in & security.
  2. Select User ID.
  3. Delete your old User ID and enter the new one.
  4. Enter your current password, then choose Save.
  5. After that, select Password.
  6. Enter and confirm your new password.
  7. Once done, click on Save.

 

I've a added a screenshot below for your visual refence:

1.png

 

For more details, please see this article: Update or Change your Intuit Account sign-in Information.

 

Don't hesitate to post again if you have other questions or concerns about updating your login information in QuickBooks Online. I'm always here to help. Keep safe.

Reply